Privacy Policy
Last updated: April 4, 2026
Sophriva ("we", "us", "our") operates the website sophriva.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect your email address, username, and a hashed version of your password. We never store your password in plain text.
Usage Data
We collect data about how you interact with the Service, including practice session results, time spent per question, and study plan progress. This data is used to personalize your learning experience.
Payment Information
Payments are processed by Stripe. We do not store your credit card number, bank account details, or other financial information on our servers. Please refer to Stripe's Privacy Policy for details on how they handle your payment data.
2. How We Use Your Data
- To provide and maintain the Service
- To personalize your study plan and practice recommendations
- To grade your FRQ responses using AI and provide feedback
- To track your learning progress across knowledge, skills, and question types
- To communicate with you about your account or the Service
- To detect and prevent fraud or abuse
3. AI-Powered Features
Sophriva uses AI models (including Google Gemini and similar services) to grade free response questions, generate study recommendations, and provide tutoring assistance. Your question responses may be sent to these AI services for processing. We do not use your data to train AI models.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Stripe — for payment processing
- AI service providers — for grading and tutoring features (data is processed but not retained for training)
- Hosting providers — our servers are hosted in Singapore for global accessibility
5. Data Retention
We retain your account data and learning history for as long as your account is active. You can request deletion of your account and all associated data at any time by contacting us at support@sophriva.com.
6. Cookies
We use essential cookies to keep you signed in and remember your preferences. We do not use third-party tracking cookies or advertising cookies.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent for data processing
8. Children's Privacy
Our Service is designed for students aged 14 and above. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your country of residence, including Singapore and the United States (for AI processing). We take reasonable measures to protect your data during such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@sophriva.com